ONLINE  – International


Coaching has become the indispensable development tool for any forward-thinking 21st-century company. Unlike training, which may be solely focused on imparting task relevant skills, coaching is intent on facilitating immediate and long-term (usually holistic) individual development. While the emphasis is on individual growth, the cumulative effect of a coaching approach on a business unit, department, or even a company has in many cases proven to be transformational.


“The coaching programme was one of the most useful trainings I attended in the last couple of years, if not the most. The training sessions gave me a clear idea how to change my approach of developing my employees. Coming from a “teller”-style I learned to switch more and more to a “listener” kind of manager and coach team members instead of training them. This will increase the individual responsibility and self-organization. I guess the coached team members will feel more satisfied, and I, as a leader, shall have more room to work on strategy and new business models. Thank you for that new perspective and the professional training.”

– Manager International IT Group; Germany

“Over the past days with the training with you, I learned a great deal. My favourite part of the training was the fact that it was all practical. I have had other coach training, but the OUTERBOX training tops it all. This has been the best coach training I have had, and I will recommend all my friends to get training from you. OUTERBOX is life changing. Thank you so much! Until we meet again, let’s get coaching!”

– Programme Participant International NGO


This is why effective coaching offers organizations a win/win solution: done right, it has the power to challenge, enable, and stimulate individuals to turn their potential into maximum performance. At the same time, results-based coaching has been shown to enhance the productivity, the competitiveness, and the image of a company.


Consider where in your own organization coaching could have the most impact: you could put it to work in team management, leadership development, working with individuals or groups in transition, communication, performance motivation, stress management, work-life balance, strategic planning, skills development… A suitably empowered Leader-as-Coach would recognize many opportunities to improve performance in the workplace.


This Programme is divided into 6 online 2-hour modules which are done every week or every 2nd week. Participants are required to do prereading and videos before every module (+-1 hour). This will allow participants to participate in an interactive action learning approach when entering the online module. This programme will empower participants not only with knowledge but also with the tools and skills that the leaders need to coach others. Participants learn to actively practise their skills as the programme progresses.

Groups are kept to a maximum size of 8 Participants as we have found that this is the optimal maximum group size for online interactive learning.

For a quotation please contact the programme director Reinhard Moors at email: Or Phone: London+44 20 3355 955 or Cape Town +27 (0)21 5690174


Module 1a Introduction to Coaching

We’ll trace the brief history of coaching and introduce you to its applications, looking at how coaching is different to other professions such as consulting, counselling, and mentoring. We will consider what we can learn from these professions and how to put it to use in the coaching approach.

Module 1b Coaching versus Mentoring

When do we Coach? And when do we Train or Mentor? As a manger we often required to do both, and it is important to understand the different outcomes of both and when and how to apply yourselves in these roles

Module 2a Active listening

The Coach in training will learn to focus completely on what the client/employee is saying and is not saying, to understand the intended meaning clearly and to facilitate lucid, unambiguous communication in the workplace.

Module 2b Powerful Questioning Skills

Participants will acquire the ability to ask questions that reveal the information needed to benefit the coaching relationship as well as enhancing the manager/employee relationship, thereby improving the day-by-day exchange of candid and constructive feedback and ideas.

Module 3a Contracting and building rapport

Contracting: The Leader-Coach will understand what is required in the specific coaching interaction and how to come to an agreement with the prospective client/employee about the coaching process and relationship upon which they are about to embark. This includes the tools used to contract with the coachee. Building Rapport: This module will arm the Coach with an ability to create a safe, supportive environment that engenders ongoing mutual respect and trust, and encourages colleagues to contribute freely – leading to more engaged and in-touch employees/Coachees, with resultant increases in knowledge sharing.

Module 3b Adult and Experiential Learning

We investigate the impact of adult learning on coaching by looking at the work of Kolb and Knowles. We focus on Kolb’s Experiential Learning Model as a tool we use in assisting clients to learn and grow through current workplace experience.

Module 4  Skills practice

Participants learn to actively practice their skills where participants are paired up to coach each other in fishbowl scenario. Then, getting structured and practical feedback from the group and the facilitator who was more than 15 years’ experience as a professional coach in the international corporate arena.

Module 5a Performance Coaching

By way of understanding the history and background, we look at the work of Timothy Gallwey and the Whitmore Models and Tools for performance and development coaching.

Module 5b The GROW Model

We practice the GROW model that Whitmore developed for enhancing performance in the workplace.

Module 6 Skills practice and final evaluation

Participants learn to actively practice their skills where participants are paired up to coach each other in fishbowl scenario. Then, getting structured and practical feedback from the group and the facilitator who was more than 15 years’ experience as a professional coach in the international corporate arena.

To apply please send an email to

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